How can the Division of Motor Vehicles update forms?

Project ended: March 1, 2023
Department or Agency: NC Department of Transportation

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Project Overview


The Division of Motor Vehicles (DMV) and the North Carolina Office of Strategic Partnerships (OSP) have partnered on an initiative to improve the quality of DMV forms. The overarching vision is to create or update the design of priority forms to make forms clearer and easier to use for North Carolinians and DMV staff members.

Planned use of results

Updated forms will be piloted, with the goal of identifying what updates make the forms easier to use that could translate to other DMV forms in the future.

The project is complete.

We’re eager to learn how you use the results and welcome any questions.

Project point of contact

Judy Schmidinger

Program Analyst II

Project Team

NC Office of Strategic Partnerships

NC Division of Motor Vehicles

The Policy Lab

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