The Division of Motor Vehicles (DMV) and the North Carolina Office of Strategic Partnerships (OSP) have partnered on an initiative to improve the quality of DMV forms. The overarching vision is to create or update the design of priority forms to make forms clearer and easier to use for North Carolinians and DMV staff members.
Planned use of results
Updated forms will be piloted, with the goal of identifying what updates make the forms easier to use that could translate to other DMV forms in the future.
NC Office of Strategic Partnerships
NC Division of Motor Vehicles
The Policy Lab