How can the Division of Motor Vehicles update forms?
Project ended: March 1, 2023
Department or Agency: NC Department of Transportation
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The Division of Motor Vehicles (DMV) and the North Carolina Office of Strategic Partnerships (OSP) have partnered on an initiative to improve the quality of DMV forms. The overarching vision is to create or update the design of priority forms to make forms clearer and easier to use for North Carolinians and DMV staff members.
Planned use of results
Updated forms will be piloted, with the goal of identifying what updates make the forms easier to use that could translate to other DMV forms in the future.
NC Division of Motor Vehicles
NC Office of Strategic Partnerships
The Policy Lab